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customer specific key

См. также в других словарях:

  • Customer relationship management — (CRM) is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes principally sales activities, but… …   Wikipedia

  • Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… …   Wikipedia

  • Key performance indicator — Key Performance Indicators (KPI) are financial and non financial metrics used to help an organization define and measure progress toward organizational goals [ [http://management.about.com/cs/generalmanagement/a/keyperfindic.htm Key Performance… …   Wikipedia

  • Customer experience — (CX) is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy. It… …   Wikipedia

  • Customer engagement — (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer or company led and the medium of engagement can be on or offline. Unlike marketing terms such as… …   Wikipedia

  • Key server (software licensing) — Key server for software licensing is a colloquial or generic description that refers to a centralized computer software system which provides tokens, or keys, to client computers in order to enable licensed software to run on them.In 1989,… …   Wikipedia

  • Customer feedback management services — Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured fashion. Methodology There are different approaches, or methodologies to feedback management… …   Wikipedia

  • Customer intelligence — Contents 1 What it is 2 CI and CRM 3 Process 4 Example sources of data for CI 5 Benefits …   Wikipedia

  • Key punch — A key punch is a device for entering data into punched cards by precisely punching holes at locations designated by the keys struck by the operator. Early keypunches were manual devices. Later keypunches were mechanized, often resembled a small… …   Wikipedia

  • Voice of the customer — (VOC) is a term used in business and Information Technology (through ITIL, for example) to describe the in depth process of capturing a customer s expectations, preferences and aversions.[1] Specifically, the Voice of the Customer is a market… …   Wikipedia

  • Know your customer — (KYC) is the due diligence and bank regulation that financial institutions and other regulated companies must perform to identify their clients and ascertain relevant information pertinent to doing financial business with them. In the USA, KYC is …   Wikipedia

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